Our Most Common Questions Answered
You can order any of the products on our website either via the contact form, over the phone or in person when we visit. Let us know what you need and we will get it to you.
Whether it’s cleanliness, water flow, the pump, chlorinator or filter that may not be working as it should, firstly well done to notice and act. It can be a variety of things, best to get in touch and early as you can and we can try and troubleshoot with you before the problem gets bigger. For more information check out our page on Pool Pump & Filter Maintenance.
Ensure your pool is surrounded by a compliant fence with self-closing gates, always supervise children, educate on pool rules and learn basic CPR. Remove toys when not in use. Regularly check safety equipment and maintain pool cleanliness.
Our services cover pretty much anything your pool needs, from cleaning and testing to installing a new pump & filter. Check out our services page, or reach out if you're unsure what you need.
Absolutely! Contact us and we'll get you booked in.
We recommend you should maintain your pool at least bi-weekly or monthly. Check out our complete cleaning guide here.
The right answer is as often as you can. However if you want more detailed steps check out our Regular Pool Cleaning Checklist.
You have a variety of options when it comes to testing your pool.
- We can do it for you, as we offer Pool Water Testing & Treatment
- You can take a sample of your pool water to a pool shop or Bunnings and they can test it for you.
- You can do it yourself using a Pool Testing Kit which we can sell and provide, and teach you how to use.
The simple answer is: whatever it needs. Most pools require you to have Chlorine, pH adjusters and stabilisers on hand to maintain a chemical balance. Check out our help & resources for testing and cleaning guides, our purchase one of our Pool Chemical 'All-in-One' Bundles, which contains everything you need.